Refund policy
Return & Refund Policy
Aligned & Adorned
At Aligned & Adorned, each piece is thoughtfully selected or crafted with intention. We want you to feel confident in your purchase and understand our policies before placing an order.
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations for changes of mind, incorrect sizing selected by the customer, or personal preferences.
This policy applies to ready-to-ship waist adornments, custom and personalized pieces, and other physical products unless otherwise stated.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at hello.alignedandadorned@gmail.com within 7 calendar days of delivery.
Include:
- Your order number
- A description of the issue
- Clear photographs of the item and packaging, if available
We will review your concern and work toward an appropriate resolution, which may include a replacement, repair, or refund.
Please do not return any merchandise without contacting us first.
Custom & Personalized Orders
Custom waist adornments are created according to the measurements, colors, and preferences provided at the time of purchase.
Please review your selections carefully before submitting your order. Custom and personalized orders are final sale, except for defects, fulfillment errors, or circumstances where a remedy is required by law.
Refunds
When a refund is approved, it will generally be issued to the original payment method. Processing times vary depending on your financial institution.
Consumer Rights
Nothing in this policy limits or excludes any rights or remedies available to customers under applicable law. The seven-day reporting period does not restrict rights that cannot legally be limited.
Questions or Concerns
For assistance with an order, contact:
Aligned & Adorned
Email: hello.alignedandadorned@gmail.com
Made with intention. Worn with purpose.